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Privacy Policy

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Privacy Policy

COFFEE LUWAK PRIVACY POLICY

 

We at CLUWAK.COM are dedicated to protect your privacy. All information that we collect from you is only used to process your orders and to ensure the best possible shopping experience.

CLUWAK.COM is a wholly owned subsidiary of Montré Ltd, and is the sole owner of all personally identifiable information collected via our web site.

Acceptance

By using the site, you agree with the declarations described in this Privacy Statement. CLUWAK.COM also reserves the right to update and modify our policy from time to time. We will post a notice prior to changes so we greatly suggest you check this page once in a while to keep updated with the policy that users are bound to accept.

 

Information Collected and What it’s used for

To process your order we need to know your name, mailing address, e-mail address, phone number, and your PayPal e-mail address or Credit Card details (if payment is made via Credit Card). This information is used to complete your order, including payment and shipping, and to notify you of your order status. Note that we DO NOT store credit card details. Payment via Credit Card is processed directly via the credit card service provider: 2Checkout.com

E-mail addresses are collected and used to notify you about the status of your order and shipping information. We at CLUWAK.COM do not rent, trade or sell your personal data to third parties. Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report on ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to CLUWAK.COM. In addition we occasionally offer a free newsletter through CLUWAK.COM used to keep you informed of specials and New arrived items. To sign up for the newsletter we will ask for your e-mail address. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.

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About Us

Cluwak specializes in roasting 100% authentic wild Kopi Luwak (Coffee Luwak) gourmet coffee beans derived from the natural habitat of Asian Palm Civet in Sumatra, Indonesia. Our naturally flavoured coffee beans come from the freely roaming, stress-free wild palm civets. The processed green coffee beans are sourced directly from traditional farmers in the wild forest of Bengkulu (Gold Label) and Gayo (Black Label). Using our unconventional coffee roasters’ techniques, these two selected coffee varieties deliver “the most exquisite taste a cup of coffee can be” (Francois Mignon – Professional Barista).

Together with our labour intensive processes and stringent quality control standards, the unique, rich aroma of naturally flavoured coffee undoubtedly makes Cluwak (Coffee Luwak or Kopi Luwak Coffee) the most expensive and rightfully, the Best Gourmet Coffee in the world!

- Tasting is Believing -

Contact Us
  •   +61410113011
  •   support @ cluwak.com
  •   cluwak.com
  •    Indonesia | Singapore | Australia | Dubai

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